Política de envío

Shipping Options & Rates

Hours of operation: Mon-Fri 9:30am- 5:00pm

  • We Do Not operate on Weekends & Holidays.
  • Carriers only deliver Mondays to Fridays but with exemption.
  • Cut Off is 12 Noon (Customer Standard Time) All orders after 12 PM usually ships the next Business Day. 
  • FRIDAY - all orders after 12PM will be shipped the next BUSINESS DAY.
  • 2ND DAY AIR service requested on a Wednesday after 12PM will be received on Monday (If not a HOLIDAY).  
  • 2ND DAY AIR Service shipment on a THURSDAY before the cut-off time will be delivered by Monday (If not a HOLIDAY). 
  • 3 DAY SELECT SERVICE ON A WEDNESDAY WITHIN OR AFTER CUT OFF will be delivered either MONDAY or TUESDAY (If not a HOLIDAY).
  • ORDER placed during WEEKEND will be processed the NEXT BUSINESS DAYS but still vary on the volume of ORDERS we received.
  • ANY REQUEST FROM HOLIDAYS will be fulfilled the NEXT BUSINESS DAY but still depends on the amount of the orders our RETAIL TEAM has. 
  • AS THE SEASON STARTS, SOME REQUESTS PLACED BEFORE CUT OFF ItalyN'T BE PROCESSED QUICKLY AND ItalyNNOT BE SHIPPED OUT SAME DAY DUE TO THE AMOUNT OF ORDERS WE ACQUIRED PRIOR. We are humbly asking for your understanding and rest assured that  IS A "FIRST IN FIRST OUT BASIS".   

 *Please note that we do not ship to P.O. Boxes

Makobiusa.com has partnered with United Parcel Service to provide several fast and affordable shipping options.

UPS Ground Shipping — This is a fast and affordable option for orders delivered to home or business addresses in the continental United States. Delivery times of 5 to 6 business days depending on location.

UPS 3-Day, 2-Day and Overnight Shipping — Fast delivery and complete trackability of your order from the time it leaves /K.O CLOTHING/FROST ORGINALS warehouse until it arrives at your front door. Saturday and Sunday are not shipping days.

 *Please note, If delivery fails or not accepted you will be responsible for the return shipment costs*

UPS DO NOT LEAVE PACKAGES WITHOUT CUSTOMER'S SIGNATURE. ANY PARCEL WITHOUT RECEIVER WILL EITHER BE RETURNED TO WAREHOUSE OR DROP OFF POINT.

*Orders with a weight of over 50 total lbs. or that require multiple package shipments, may be subject to shipping charges that are higher than our standard rates. Orders meeting these provisions, will be held, and you will be contacted for approval on additional shipping charges before releasing your order for shipment.

*For shipping rates over 100lbs, please contact our Customer Service*

Estimated Shipping Time

 Most orders ship within one business day. Packages are only shipped Monday — Friday, excluding Holidays.

Please be aware that orders shipped to an address other than the verified billing address may require extra processing time of 1-2 business days for security checks.

Express Orders placed before 12 Noon (PST) on

3-Day Shipping

arrives on

2-Day Shipping

arrives on

Monday

Thursday

Wednesday

Tuesday

Friday

Thursday

Wednesday

Monday

Friday

Thursday

Tuesday

Monday

Friday

Wednesday

Tuesday

Saturday — Sunday

Thursday

Wednesday

 

These arrival times are estimates and are not guaranteed, as the actual ship date depends on final approval from the credit card company or receipt of payment by Makobiusa.com. If an order is needed urgently and you're unsure of which shipping method to choose, you can call us toll free at +1 (323)235-0000

 We hate it when an important package arrives late. To make sure your package arrives by the date you need it, please contact us for help in choosing the best shipping method for your situation.


INTERNATIONAL SHIPPING INFORMATION

/FROST/VENO  ships worldwide. For Shipping fee, Custom Duties and Taxes, customers/ recipients will cover and be liable for the charges.

Shipping amount depends on the carrier's fee. In the event that the recipient, did not pick up or refused the package, the carrier will return it back to K.O CLOTHING warehouse and the CUSTOMER will also be liable for all the duties& taxes including return shipping fee.

Do you ship worldwide?

Yes, in 20 years of business we have shipped to all seven continents and over 150 countries!

What carrier/method do you use for international shipping? What are the charges?

We recommend FEDEX, UPS & POSTAL SERVICES with insurance. In this manner, it will be trackable and incase it is lost, we can request a claim from the carrier itself. Pending customs clearance and international dispatch are one reason why there are delays on deliveries. International shipping charges are determined on an individual basis, as costs can vary by weight and size of parcel, country of destination, value of goods, and level of service. Unless otherwise indicated, we will automatically process your order for the lowest cost shipping method, intending to save you whatever shipping charges we can. If you would like to know specific shipping options available for your individual order, please contact us by e­-mail or phone and we will be happy to provide the information.

What if I must have the items by a certain date?

If you need your items with certain delivery,FedEx, UPS, and DHL International shipping can reach many international locations within 2­ to 3 business days and to Canada overnight. If you select to ship via FedEx, DHL, or UPS International, they will impose additional brokerage fees upon delivery. Please check your individual country’s import and delivery policies for additional information.

What about taxes, duties, exchange rates, and customs fees?

Customers are responsible for ALL taxes, duties, exchange rates, customs fees, and any other associated delivery charges imposed in their own countries.